Delivery Information

Shipping & Handing

Processing:
We usually need about 3~7 days to process your order.
Note: Customised/Personalised products may take longer time, please consult and discuss the details with our sales team.
For bulk order, producing time depends on the actual quantity.


Shipping :
We offer flat rate shipping (under 2 kgs packages), shipping time is about 10~45 days depends on different countries different areas.
Offering other faster Express options, DHL, UPS, TNT etc. shipping time usually be 3~5 days or 7~10 days depends on different countries.
Total Delivery Time = Processing Time + Shipping Time

Tracking website: 17track.net
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. 


TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Lavietino.com For further details of charges, please contact your local customs office.